Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. INTRODUCTION

EyeUniversal LLC (“EyeUniversal,” “we,” “us,” “our”) operates the website https://qa.go-boss.ai. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website.

By using our Website, you consent to the practices described in this Privacy Policy.

Business Information:
EyeUniversal LLC
San Diego, California 92101
United States

Contact:
Email: [email protected]
Website: https://qa.go-boss.ai

2. INFORMATION WE COLLECT

2.1 Information You Provide

When you interact with our Website, you may provide:

Contact Forms and Inquiries:

Name (first and last)
Email address
Phone number
Company name
Job title
Message or inquiry content

Account Registration (for demos/trials):

Name and email address
Company information
Business details (industry, size)
Phone number

Newsletter Subscriptions:

Email address
Name (optional)
Communication preferences

Event Registrations:

Name and email
Company information
Event-specific details

2.2 Information Collected Automatically

When you visit our Website, we automatically collect:

Device and Browser Information:

IP address
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Screen resolution
Language preferences

Website Usage Data:

Pages visited
Time spent on pages
Referring website
Exit pages
Click patterns
Date and time of visit
Search queries on our Website

Cookies and Tracking Technologies:

Session cookies
Persistent cookies
Analytics cookies
Advertising cookies
Web beacons/pixels
Local storage

See Section 9 for detailed cookie information.

2.3 Information from Third Parties

We may receive information from:

Marketing Partners:

Contact information from advertising platforms
Lead data from marketing campaigns
Referral partner information

Social Media:

Public profile information if you interact with us on social media
Social media advertising data

Data Enrichment Services:

Publicly available business information
Email validation data
Company information

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Website Operations and Communications

Respond to your inquiries and requests
Process demo and trial requests
Provide customer support
Send transactional emails (confirmations, updates)
Communicate about our products and services
Improve Website functionality and user experience

3.2 Marketing and Advertising

Send marketing emails and newsletters (with your consent where required)
Display personalized advertisements
Conduct market research and analysis
Promote events, webinars, and resources
Measure marketing campaign effectiveness

3.3 Analytics and Improvement

Analyze Website traffic and usage patterns
Understand visitor behavior and preferences
Test and improve Website features
Optimize user experience
Generate aggregate statistics

3.4 Legal and Security

Comply with legal obligations
Protect against fraud and abuse
Enforce our Terms of Use
Respond to legal requests
Protect our rights and property

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information with:

4.1 Service Providers

Third-party companies that help us operate our Website:

Web Hosting: Cloud infrastructure providers
Analytics: Google Analytics, website analytics tools
Email Services: Email delivery and marketing platforms
Advertising: Google Ads, Facebook Ads, LinkedIn Ads
CRM: Customer relationship management tools
Support: Help desk and chat services

Service providers are contractually required to protect data and use it only to provide services to us.

4.2 Advertising Partners

For behavioral advertising and retargeting:

Google (Google Ads, Display Network)
Meta/Facebook (Facebook Ads, Instagram)
LinkedIn (LinkedIn Ads)
Other ad networks

This may be considered “sharing” under some U.S. state privacy laws. See Section 10 for opt-out options.

4.3 Business Transfers

If EyeUniversal is involved in a merger, acquisition, or sale of assets:

Information may be transferred to the acquiring entity
You will be notified via email and/or Website notice
The acquiring entity must honor this Privacy Policy or notify you of changes

4.4 Legal Requirements

We may disclose information when required to:

Comply with law, regulations, or legal process
Respond to government or law enforcement requests
Enforce our Terms of Use
Protect our rights, property, or safety
Prevent fraud or security threats

4.5 With Your Consent

We may share information for other purposes with your explicit consent.

4.6 Aggregated Data

We may share aggregated, anonymized data that does not identify you:

Industry statistics and benchmarks
Website usage trends
Market research data

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help us:

Remember your preferences
Understand how you use our Website
Deliver personalized content and ads

5.2 Types of Cookies We Use

Strictly Necessary Cookies:

Essential for Website functionality
Session management
Security features
Cannot be disabled

Functional Cookies:

Remember your preferences
Enhance user experience
Store language and region settings

Analytics Cookies:

Google Analytics – understand Website usage
Track visitor behavior and traffic sources
Measure page performance

Advertising Cookies:

Google Ads – remarketing and conversion tracking
Facebook Pixel – retargeting and audience building
LinkedIn Insight Tag – advertising and analytics
Deliver personalized ads

5.3 Managing Cookies

Browser Settings:
Control cookies through your browser settings:

Block all cookies
Block third-party cookies
Delete cookies after each session
Review privacy settings

Opt-Out Tools:

Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
NAI Opt-Out: http://www.networkadvertising.org/choices/
DAA Opt-Out: http://www.aboutads.info/choices/

Impact of Disabling:

Some Website features may not work properly
Preferences will not be saved
You may see less relevant ads

For more details, see our Cookie Policy.

6. DATA SECURITY

We implement reasonable security measures to protect your information:

Technical Safeguards:

SSL/TLS encryption for data transmission
Secure servers and databases
Firewall protection
Access controls and authentication

Organizational Safeguards:

Employee training on privacy and security
Confidentiality agreements
Limited access to personal information

However, no system is 100% secure. We cannot guarantee absolute security. You use our Website at your own risk.

7. DATA RETENTION

Website Visitor Data:

Analytics data: 26 months (Google Analytics default)
Cookie data: Per cookie expiration settings
Contact form submissions: 3 years
Newsletter subscriptions: Until you unsubscribe + 1 year

Marketing Data:

Retained until you opt out
Suppression lists maintained to honor opt-outs

Legal Retention:

Certain data retained as required by law
Data related to legal matters retained until resolved

8. INTERNATIONAL DATA TRANSFERS

EyeUniversal is based in the United States. By using our Website, you consent to your data being transferred and processed in the U.S.

9. CHILDREN’S PRIVACY

Our Website is not intended for children under 16. If we learn we have collected child information, we will delete it promptly.

10. YOUR PRIVACY RIGHTS

All Users:

Access and Update: Update your information by contacting us at [email protected]
Marketing Opt-Out: Unsubscribe from marketing emails
Cookie Control: Manage cookies via browser settings

European Residents (GDPR):

Access, Rectification, Erasure, Restriction, Portability, Object, Withdraw Consent
Contact [email protected]

California Residents (CCPA/CPRA):

Right to Know, Delete, Opt-Out, Correct
Email [email protected] for requests

11. THIRD-PARTY WEBSITES

We are not responsible for third-party website practices. Please review their privacy policies.

12. DO NOT TRACK SIGNALS

We do not respond to DNT signals. You can control tracking through cookie settings.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy. Continued use of the Website after changes constitutes acceptance.

14. CONTACT US

For privacy inquiries: [email protected]
For general inquiries: [email protected]

15. LEGAL BASIS FOR PROCESSING (GDPR)

We process your data based on Consent, Legitimate Interests, Legal Obligation, or Contract.

16. ACKNOWLEDGMENT

BY USING OUR WEBSITE, YOU CONSENT TO THIS PRIVACY POLICY.